Contactless Patient Intake

Contact-Free Patient Intake

Boost Productivity with Online Forms through your Automated Patient Messaging

It’s easy to save your practice significant time and money by streamlining patient registrations and automating patient communications.  This will reduce front desk administrative workload – seamlessly reminding patients to pre-register and providing them with critical procedural instructions prior to consults, minimizing failed appointments and no-shows. All triggered automatically from your practice software scheduler.

Secure Online Patient Forms

If you haven’t yet welcomed digital online forms into your patient registration process, it’s not too late to begin. And when you do, you’ll wonder what took you so long. Imagine a workflow in which you could:

  • Ensure that patient registrations, health histories, privacy policies, informed consents and COVID-19 disclosures are completed on-time – prior to the initial consultation
  • Offer patient forms right through your practice website
  • Eliminate tedious data entry via integration with your practice software
  • Collect e-signatures and legally accepted printed digital signatures
  • Securely collect past dental records, x-rays, insurance card scans, intra-oral images and more
  • Achieve a paperless office
  • Maintain security and HIPAA compliance

PBHS inForm, dental patient registration, contact free registration

How Does it Work?

PBHS truForm™ is the most popular e-forms solution in dentistry.  It is a secure and streamlined online patient forms solution that plugs into your practice website and integrates seamlessly with your practice management software.  Patients fill out your custom forms from home or on the road; the data is then verified, accepted, and converted within seconds. It’s that easy.  And your patients will thank you.

Clients love truForm™ – Our clients who use truForm™ average 75% of their patients pre-registering online which saves them about 15 minutes a chart, or 7.5 hours a day, eliminating both chart prep time and data entry.  And best of all, patients cannot forget forms at home.

Patients love truForm™ because they can fill out forms on their own time, on their own devices, and in the comfort of their homes. And with the built-in Lexi-comp® drug database, we ensure rapid and accurate medication entries.

But that’s not all

The true power of truforms™ is realized through automation within a patient communications platform that ensures forms are delivered and completed well in advance of the initial consultations.

Automated Patient Communications

Get your patients to their appointments on-time and prepared through automated, customizable, and procedure-based messaging via your patient’s preferred contact method:  email, text and voice. Give your patients the personal caring touch they deserve and realize significant efficiencies in your daily workload.  With next-generation patient messaging, you can now automatically send:

  • Appointment reminders, confirmations and booking requests
  • Procedure-based messaging to remind patients to fast and take required medications
  • Reminders to fill out online forms – registrations, health histories, consents & COVID disclosures
  • Reviews of pre-operative instructions, procedural videos and aftercare grocery lists
  • Reminders with post-operative care guidelines and surveys
  • Google/FB/Yelp review requests following the appointment to bolster your online reputation
  • COVID Parking lot notifications to promote social distancing and stagger waiting room patients

Keep your patients scheduled for any recurring appointments and automatically get them the information they need to be successful for their procedures, all while promoting positive reviews for your online reputation.  Does your patient reminder system do all this?

How Does it Work?

PBHS inForm is a comprehensive patient communications system that automates your entire front office communications, saving you hours each day.  inForm integrates directly with your practice software to automatically send out personalized and targeted messages to your patients so you can deliver the right message at the right time.

Recall Reminders:  Send out all of your recall reminders automatically and allow patients to request appointment times and confirm appointments directly through their reminders.

Procedure-Based Messaging:  Automatically send procedure-specific messages in preparation for your scheduled appointments; reminding patients to complete their online forms, fast prior to surgery, and take required pre-medications as well as review pre- and post-op instructions and treatment plans.

Reputation Management:  Automatically send follow-up review requests that link patients directly to your Google and Facebook review pages.

Two-Way Chat:  Connect with patients when it matters with immediate two-way text messaging.

Waitlists:  Fill last minute cancellations and gaps in your production schedule with simple, targeted texts to your patient waitlists.

Announcements/Promotions:  Send critical practice updates, announcements and promotional offers to your entire patient list using easy to edit templates.

Practices choose inForm because it saves time and money by simplifying appointment confirmations and reducing the number of no-shows, all while providing critical procedural instructions to give patients the information they need for a successful visit!

Patients love inForm because it’s personal and gets them the timely information they need for a successful procedure while maintaining social distancing all through their favorite communication medium – text, email or voice.

All together now:

This dynamic combination of truForm™ and inForm will boost your practice efficiency and productivity today and well into the future.  Your patients will thank you for it and so will your front office staff!

Contact PBHS today for a free evaluation of your e-forms and communications strategy.

Or to learn more, call us at (800) 840-5383.

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