Connect Online
Visitors To Your Office
Phone
During your office hours when a visitor expresses interest in scheduling
an appointment,
we connect them to your staff phone line in real-time. This allows for immediate bookings. This
process dramatically
increases conversion numbers and earns you more patients!
Catch Visitors After Business
Hours
The Internet doesn't sleep and neither do we; 30% of the leads
we generate are outside of normal business hours. People checking your website after
hours are converted quickly by chatting with our live staff; patients usually stop their
search for a different practice when they converse with one our staff, a live and
helpful chat person.
Available 24/7/365
Working around the clock, we catch leads for you that might be
otherwise missed as well as comfort patients with unlimited communication and
support.
With our reliably professional chat service greeting and assisting your patients,
you will develop an impeccable reputation that will help your practice grow.
Launch Chat is Specialized Just For
You
Our chat flow comes from what we’re good at: understanding your specialty.
We customize our conversations based upon your individual practice needs and personality. We’ll
also share our best practices, cultivated from our years of experience in the community. We are
here to help your business grow!
Effective Integration with SEO and
Ads
We integrate our Launch Chat into all of your SEO and online Advertising
Campaigns. All campaign reporting will include your chat conversion analytics. We don't just
replace leads - we increase them! We won't cannibalize your existing leads by swapping them with
chat leads.
Instead, Launch Chat engages and then converts visitors who would have otherwise left your
website anonymously. With Launch Chat, you can give your visitors a personal connection with
your practice that SEO and Advertising cannot do alone.
Chat Portal with Transparent
Results
You will be given access to our secured chat portal, which documents all
live chat conversation transcripts. We also provide monthly reports, which contain all useful
stats and user engagement trends on your website. We’ll show a complete picture of our
performance, so you can see the results you’re paying for!
Security & PBHS Compliance
We take your trust in us very seriously. Our Launch Chat service falls
under our Business Associate Agreement (BAA) to ensure our live chat and your information is
secure and compliant.