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Client Reviews

We Speak Dental.
 

Oral and Facial Surgery of Northeast Texas

Dr. Kirby Bunel on working with PBHS:

“I’ve been working with PBHS for over 20 years… They understand what oral & maxillofacial surgeons do like no one else.”

 
5 out of 5 stars

Share Your Experience With Us!

PBHS

5 out of 5 stars based on 116 reviews.

Dr. Renee Watts - Springfield OR
5 out of 5 stars

It was very easy and Samantha did an excellent job. I'm really happy that it's so easy for us to edit the site and make changes as we want in the future. I just referred PBHS to one of my specialist colleagues.

- Renee W

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Adina Simone DMD - Lake Success, NY
5 out of 5 stars

Jay Levine, Jessica Apolinar, Leah Berlin and everyone at PBHS were all wonderful! It was a smooth process and I love my new website! I would highly recommend PBHS! Many thanks!

- Adina S

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Dr. Michael Patricoski - Palos Heights, IL
5 out of 5 stars

Thank you Jay for your patience and encouragement. My Account Manager was excellent. We delayed this for so long and now we are very pleased with the result. Wonderful experience, great staff and beautiful website. Need we say more?

- Michael P

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Dr. Jeff Dolgos - Buffalo NY
5 out of 5 stars

Samantha was great, very quick to answer any questions I had, and helpful along the way. The process of setting up my website was simple and streamlined, and allowed me a great deal of control over the content on my site. The interface is very user-friendly, which makes it easier to get the site up and running quickly, with the ability to adjust in on the fly once it's live.

- Jeff D

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Dr. Ryan Gutierrez - Kyle TX
5 out of 5 stars

We have always been behind the curve relating to our website, but with this, we were able to get back into the game. We utilized the semi-custom option, but there were so many templates and customization options we were able to make it unique to us and stand out from the other offices in our area. Andrew and our Account Manager were amazing throughout the whole process and would definitely work with them again if given the option. Thanks!

- Ryan G

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Dr. Aaron Campbell - St. Louis MO
5 out of 5 stars

Kelli did great. Very helpful and got a great looking site! I appreciated her enthusiasm and willingness to help us deliver great content in a beautiful platform. Thanks again!

- Aaron C

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PBHS Client Experience
5 out of 5 stars

I am very pleased with how the website turned out. My website designer did a great job converting the website template into a consumer friendly site customized to our practice. Highly recommend!

- Rob V

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PBHS Client Experience
5 out of 5 stars

Jessica was very helpful with the website design and accommodating our requests. Very happy I decided to go with PBHS.

- Dr. Chris Varela - Orlando FL

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PBHS Client Experience
5 out of 5 stars

You are a rockstar! Completely professional, kind, PATIENT and a delight to work with on this project. I thoroughly enjoyed every second with you! I am so grateful!

- Bao-Thy N

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PBHS Client Experience
5 out of 5 stars

PBHS made it very easy for us to do a semi custom website. We are very happy with what the end result.

- Marcus P

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PBHS Client Experience
5 out of 5 stars

I/we were so pleased with the excellent service we received from Jessica. I am not intelligent with technology, at all. She never made me feel stupid. She was so efficient with returning communications, answered questions in a way I could understand. Jessica made the whole experience rather fun and we are so pleased with the final result. Big kudos for her and PBHS. I also want to say the Roxanne, who is the first person I spoke with, was excellent in helping me to understand everything, again, without making me feel stupid. This experience was very fun, pleasant and easy in most ways. THANK you all. Definitely will recommend PBHS!!

- Deb R

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PBHS Client Experience
5 out of 5 stars

Staff very knowledgeable and polite. Templates excellent. Easily tailored to your needs! Best web designers!!!

- John V

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PBHS Client Experience
5 out of 5 stars

I just wanted to share with you that a patient this afternoon complimented me about the website. The patient’s husband found us while the family was living in Florida. The family just moved to Hood River, OR. The patient said that they “loved the website” and chose us based on the beauty of the site as well as our reviews. She said that they didn’t mind driving one hour to see us. Thank you for all that you do for us and for helping my practice.

- Stacy G

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PBHS Client Experience
5 out of 5 stars

Jessica A. and the whole PBHS Team were there every step of the way! They were thorough and extremely patient with me, even when it took me forever to get back to them with preferences and the website setup. Their commitment to their clients is far beyond what I have experienced with others.

- Kevin H

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PBHS Client Experience
5 out of 5 stars

Making a webpage may sound easy, but when it comes down to the nitty gritty of getting the right content into the right location - that's tough. PBHS makes it easy to customize the site to our liking. I would highly recommend it!

- Chung T

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PBHS Client Experience
5 out of 5 stars

We really love our new website for Lakeland Endodontics. The colors and options are amazingly easy to see and navigate. I especially enjoy the sophisticated layout and the simplicity for the user. It really is beautiful! Thanks so much to Jessica and the whole team who had to evacuate during the fires, but continued to handle our emails during that difficult time.

- Carrie W

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PBHS Client Experience
5 out of 5 stars

It finally happened!! We are extremely thrilled not only that we have a website, but that it’s an amazing, informative tool for our patients and referring offices. Jay, Jessica and the whole PBHS family have been wonderful to work with and I’d like to extend our appreciation for everyone’s help and patience!

- Holly H

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PBHS Client Experience
5 out of 5 stars

Jessica was the most pleasing person, very patient, and her work was outstanding, I have never worked with a person like her that never got upset, she was very calm, and always understood what we were talking about. She was a 10 in our books.

- Janie B

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PBHS Client Experience
5 out of 5 stars

The entire team did a great job of getting me what I wanted on the website and making sure they were readily available to help when I needed. Very thankful for the ease of the experience.

- David P

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PBHS Client Experience
5 out of 5 stars

You guys really rock!!! I am in tears (really) for your quick response to find our reviews and put them back after we gave you the correct codes. That is why you are the #1 ADA recommended website because we have used you for 5 years and you have come through for us every time and in the same day, which is crucial to a dental office.!! You have an awesome team!!!:)

- Canyon View D

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PBHS Client Experience
5 out of 5 stars

Milt and his team deliver nothing but 1st class service! Since PBHS began managing our SEO campaign, we have seen our website referrals quadruple. We are now seeing 10-20 new patients per month (all organic referrals). We couldn't be more happy with the results that just keep coming! You guys are simply AMAZING!!!!

- Brandi B

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PBHS Client Experience
5 out of 5 stars

Kelli has been an absolute joy to work with. She could not have been more helpful and I would highly recommend her services to anyone. This has truly been a wonderful experience.

- Robert C

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PBHS Client Experience
5 out of 5 stars

Kelli and her team did a great job ! I have had problems with my website in the past however she made the process easy and stress-free ! Kelli gets an A plus!!

- Dave S

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PBHS Client Experience
5 out of 5 stars

So professional! Jessica is awesome! Made it super easy. She is very quick, responsive, and helpful. A pleasure to work with. I already requested a quote for a 2nd site. Wonderful experience!!

- Gali G

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PBHS Client Experience
5 out of 5 stars

Jessica was amazing! She never showed irritation, with me, if I kept changing things. Jessica was always professional and returned my emails immediately. It was a pleasure working together with her. I will definitely pass on your company's name! I chose your company because I like the fact you had videos and work aside the ADA.

- Thamer F

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PBHS Client Experience
5 out of 5 stars

Samantha was great though out the entire process. She kept me informed on changes and allowed us a lot of freedom to suggest changes and edits. While it was a long process, in the end we got where we wanted to be. We love the design and have already received compliments on it. Thanks!

- Stephen F

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PBHS Client Experience
5 out of 5 stars

Great product, PBHS has done a great job of working with us to launch our social media campaign. Emily and Ashley, as well as the graphics art team (Alejandro and Lenore) have been very helpful to create our logo, website, and social media program. They spent considerable time on the phone with us and online to create a nice product that would meet our requirements and goals.

- Anthony H

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PBHS Client Experience
5 out of 5 stars

Launch Social has been very helpful in focusing my practice's social media prescence, as well as providing helpful tips and fresh, relevant content. The team understands the dental marketplace as well as the particular goals I want to achieve. I always feel comfortable working with them and they greatly simplify process of social media posting. Whether you are just starting with social media advertising or are looking to improve an existing program, Launch Social has a solution that will get proven results.

- George R

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PBHS Client Experience
5 out of 5 stars

Launch Social has made it so much easier to keep up with social media. I no longer have to be concerned with finding material to post and the pre-approved posts from Launch Social keep my page up to date. The Launch Social team is extremely easy to work with. They do everything for you and you simply need to provide them with yes or no answers. I would definitely recommend Launch Social. Generally the person in charge of social media wears many hats and with Launch Social, you're certain that your social media campaign is getting the attention it deserves.

- Sera Z

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PBHS Client Experience
5 out of 5 stars

I think it has benefited my practice. They are interested and responsive in terms of promoting my site. One thing is that I don't (and the average doc) understand all that is involved, so I can't speak about the details. I pay for it and it seems to work.

- Joe N

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PBHS Client Experience
5 out of 5 stars

What a team you guys have!: Jessica, Nate, Andrew. All very professional, a pleasure to work with and above all they made it easy for me to develop a top notch website! Thank you!

- Jamie G

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PBHS Client Experience
5 out of 5 stars

The whole crew that worked on our website set up were awesome!! My Account Manager was so very helpful and prompt in answering all of my questions about website editing and set up/customization. Kelli and Leif helped me tremendously getting our TruForms set up and our domain transferred and the site ready to go live. Overall, what is a very overwhelming process was made so much easier by this great group that we worked with!

- Leslie L

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PBHS Client Experience
5 out of 5 stars

The folks at PBHS are absolutely top notch! I can not get over the thoroughness of the web pages. They have obviously done their research to be able to provide all the vital information in a concise and detailed manner. I found nothing lacking. We are extremely happy. Thank you!

- Annette A

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PBHS Client Experience
5 out of 5 stars

PBHS provided exceptional customer service throughout the development of our website. For someone that is technologically challenged; they made this process easy. They listened to our needs and provided the appropriate recommendations. They responded to emails and phone calls in a timely manner. Our Account Manager was very patient and attentive to our needs. She was professional in her manner. On our end, we took a great deal of time to complete our decisions regarding the content we wanted for our website. I really appreciated our Account Manager checking in on our progress in a kind and caring way. I am extremely happy with the final result.

- Lynette H

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PBHS Client Experience
5 out of 5 stars

We have known for years that a website was needed, but had been dragging our feet. I had talked with a few local people who assured me that it would be easy and no problem, but I never really felt comfortable. I contacted pbhs on the recommendation of the American Dental Association and wish I had done so years ago! There were so many excellent semi-custom sites from which to choose and they were all so professional in appearance! Samantha has been absolutely wonderful and I am looking forward to continuing to work with her as we go live. I like the ease of being able to continuously edit the site and open or close tabs if needed in the future. I really feel that this website accurately reflects the atmosphere of the orthodontic practice my husband has worked hard to build and maintain This has been a great experience!

- Robin H

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PBHS Client Experience
5 out of 5 stars

As always, excellent service and product.

- Richard O

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PBHS Client Experience
5 out of 5 stars

I started my own business six years ago and found PBHS very easy to work with. I have enjoyed being able to change my website content at any time. Because of that experience, I wanted to work with them again when creating my new "sub-business" website. Very pleased with their services.

- Dana B

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PBHS Client Experience
5 out of 5 stars

Everyone was very helpful throughout the entire process and very efficient. I never had to wait more than half a day to get a response via email and most responses were immediate. I am very pleased with the way our website turned out and would recommend PBHS to anyone.

- Daniel C

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PBHS Client Experience
5 out of 5 stars

Jessica was very professional and friendly. She always returned my calls the same day and tried very hard to make everything exactly the way I wanted. I strongly recommend PBHS and Jessica to every dentist who wants to start a practice.

- Samia N

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PBHS Client Experience
5 out of 5 stars

We had a great experience with PBHS! We needed our website completed and functioning extremely quickly.... they meet and exceeded my expectations. We did not miss a day of paperless registration. The best part was the interactions with the staff. They were all professional, courteous and great at what they do. The transition from each department was seemless, I would recommend this company to anyone looking to establish a website

- Brian W

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PBHS Client Experience
5 out of 5 stars

We had a new patient today find us online. She then visited our website and had so many nice things to say about our website presentation! This patient said our site was up to date and fresh! She has already liked our FB page too!

- Leisa F

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PBHS Client Experience
5 out of 5 stars

PBHS is amazing. We have had a wonderful experience with the staff at PBHS. Our website is amazing. Thank you all for such a GREAT EXPERIENCE. 🙂 Fantastic Experience. All of the staff that we have worked with were AMAZING!!!! Our end product is excellent. Thank your for everything.

- Lee Ann W

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PBHS Client Experience
5 out of 5 stars

We enlisted PBHS to help us build a brand identity and responsive design website to enable practice growth and new patient acquisition. First, the team at PBHS was extremely helpful, service-minded and creative. We received three logo recommendations—all as good as any agency on Madison Avenue in New York. Great stuff. Once we selected a logo, we worked with the team to build our website, which we launched on-time and on-budget. The investment—combined with the SEO and social media campaigns—equally impressive—allowed us to increase practice revenue YOY, as well as increase new patients by 34% in FY15. Not only are we proud of the results, but we enjoyed working with the extremely talented team at PBHS! We highly recommend PBHS to anyone. Hands down.

- Lynn N

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PBHS Client Experience
5 out of 5 stars

Carrie is really the best second to none. She really believes in the product and sells it well. Her communication and response time is outstanding.

- Adam W

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PBHS Client Experience
5 out of 5 stars

Samantha has been absolutely AMAZING. I am totally computer illiterate and have delayed developing a website out of fear of the unknown and lazyness. Samantha has been totally supportive and has held my hand throughout the entire procedure as promised. She has gone above and beyohd the call of duty and although my website has been launched, she continues to give me support and guidance. I COULD NOT HAVE DONE IT WITHOUT HER. Samantha was great on followup, creative and always tried to accommodate my every request. She is top notch and could work for me any time. You are lucky to have her. Thanks Samantha

- Gary W

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PBHS Client Experience
5 out of 5 stars

My experience with PBHS has been nothing but excellent dealing with three separate people. Erica initially was wonderful over the phone and really answered all of my initial questions and was a great introduction to your company which ultimately led me to going with your services. My Account Manager was a pleasure to work with and helped me tailor my new website to what I was looking for with quick response time and good solutions. Leif was very pleasant to work with as well on the phone. He ultimately helped launch the website with very little issue. Thank you all for your hard work and I am really excited about my professional and very well done new website.

- Jim R

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PBHS Client Experience
5 out of 5 stars

Kayla was fabulous, she responded within moments to any emailed questions as well as spent lots of time on the phone helping to work things out. We actually changed companies due to the poor customer relations. Kayla was always within reach for help as we walked through such a scary new venture of website design. Can't thank her enough. Your site is amazing with all we can do to adjust and personalize as we go.

- Chris M

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PBHS Client Experience
5 out of 5 stars

My experience with PBHS has been nothing but excellent dealing with three separate people. Erica initially was wonderful over the phone and really answered all of my initial questions and was a great introduction to your company which ultimately led me to going with your services. Tina was a pleasure to work with and helped me tailor my new website to what I was looking for with quick response time and good solutions. Leif was very pleasant to work with as well on the phone. He ultimately helped launch the website with very little issue. This team effort was excellent and there were gaps when transitioning between different apartments. Thank you all for your hard work and I am really excited about my professional and very well done new website.

- Jim R

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PBHS Client Experience
5 out of 5 stars

Jessica was wonderful to work with! She answered my questions very quickly, and seemed to know how my mind was working. Everything I requested was handled quickly, and my questions were answered with patience and knowledge. Overall a wonderful experience and we are very happy with the finished website!

- Suzanne N

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PBHS Client Experience
5 out of 5 stars

It is a bit intimidating building and launching our first website, but PBHS templates are attractive, easy to customize and very relevant to my specialty. The process was simple and produced an impressive website of which I am proud to have. Kayla exceeded my expectations in terms of responsiveness and ensured the process was stress free. Great job and thanks!

- Leslie H

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