Best VoIP Dental Phone System for Your Practice by RevenueWell
The Best Dental Phone Solution for Your Growing Practice
Imagine the following. A patient calls the office, and before you pick up the phone, your computer shows you who they are, when their appointment is scheduled, amounts due as well as a direct link to the record in your PMS system. Well, it’s a reality. Let’s see how:
What is RW Phone?
RW Phone is a cloud-based VoIP (Voice over Internet Protocol) dental office phone system that integrates directly with your practice software (PMS) and the RW Appointment Reminders & Patient Communications Platform to provide real-time information at the time of the call. All critical patient information is instantly accessible. Here’s how this product revolutionizes your workflow and crushes your patient communications:
Build better patient connections.
Our RW phone solution fosters a personalized patient experience in which you have instant on-screen access to a patient’s records through a sophisticated caller ID, known as Screen Pop. When a call comes in, this pop-up window appears right on your practice desktop screen, providing you with the patient’s name, status, and demographic information. With the click of a button, you can go further to see the patient’s treatment plans, insurance information, outstanding balance, and their appointment history. Not only do you see who is calling before you pick up the phone, but once you do, easy patient context allows you to get right to work, scheduling their next appointment. Screen Pop ensures every patient interaction is a customized and quality experience.
Eliminate communication roadblocks.
The RW Phone solution uses the same phone number as your RW automated text messaging and your integrated two-way clinical chat messaging. No longer do you have to deal with multiple phone numbers that confuse patients, as all communications are taken care of with one single number. RW Phones is truly a unified communication platform for you and your patients. This is especially important given that over 60% of patients, no matter their age, are more likely to respond to a text.
Enjoy remote and on-the-go convenience.
Connection with your patients extends beyond your front desk computers using the integrated full-function mobile application. Even when you’re out of the office, RW Phone allows you to handle incoming calls and emergencies by quickly accessing patient information and your patient schedule right on the app. Take calls and text patients through your practice number and stay connected with your patients anytime, anywhere.
What are the benefits of VoIP?
- Low cost – VoIP for dental office systems are often cheaper than traditional landline phone systems because there’s less hardware to purchase and often none at all.
- Greater flexibility – VoIP allows you to work remotely and be connected to your patients as if you are in the office. It enables phone calls via the internet with all the options usually enjoyed by a traditional private branch exchange (PBX) system.
- Reliability & Performance –RevenueWell Phones feature incredible call quality and reliability, ensuring optimum business continuity. And if your power goes out, your phone system can still work over VoIP, using the mobile app or using a mobile hotspot. Everything is in one system, including text messaging and virtual conferencing, supported by direct integrations to your PRM and PMS.
Ready to get started with RW Phones?
It’s less than you think. Oh, much less. And our new RW Phone solution deeply integrates with our RW marketing platform and your PMS, making all patient info available at a glance, so you can quickly resolve patient issues, respond to questions that come up, and fill your production calendar all while saving time and money. Our dedicated phone specialists are ready to answer your questions and get you started right away. Contact us today or click here to learn more.