10 Reasons Why Online Registration is Essential During COVID-19 for Dental & Medical Practices

Social Distancing Business Best Practices

If you haven’t integrated online registration into your dental or medical practice yet, there’s no better time than the present. In fact, many dentists have found that it’s become necessary over the last few months as we attempt to comply with physical distancing orders.

Before the global pandemic of COVID-19, the benefit to modernizing patient intake with online forms ranged from patient convenience and satisfaction to front desk efficiency and cost-savings in data entry. But now, as we continue to wait for sheltering orders to be lifted, and as we slowly and cautiously ease back into in-person appointments and care, secure online forms and registration are a must.

Why is secure online registration essential?

Aligns with Physical Distancing Orders

Whether your state is maintaining extended shelter in place orders or beginning to reopen businesses this week, we are all faced with a long road ahead as we navigate public health strategy and relax physical distancing measures. Online forms help patients comply with physical distancing and shelter in place orders, limiting exposure for you and your staff.

Ensures HIPAA Compliancy

As a dentist or medical professional, you understand the importance of a secure website and the necessity of a secure and safe way of collecting and documenting ePHI (Private Health Information) between patients and providers. An online patient form system for dental practices that fulfills all HIPAA requirements is instrumental in ensuring your patients’ information remains confidential.

Offers Convenience

COVID-19 or not, online forms are more convenient and efficient for your patients because they can be completed at home from a desktop, tablet, or mobile phone rather than at your practice. Two-thirds of patients prefer digital scheduling to paper, and nearly half would consider switching providers for the ease of online registration.

Provides Immediate Return on Investment

Paper charts cost you money. And more expensive than the price of the paper and copying and printing is the time your team spends on data entry, scanning, and filing. Practices using online registration are saving thousands of dollars and countless hours of clerical work.

Eliminates Data Entry Errors

Why enter data twice when a one-time online form filled out by the patient would do the trick? In addition to being integrated with practice management software and customized for your specific needs and specialty, online registration eliminates tedious yet important data entry. Your front desk staff can simply verify, accept, and convert the collected data into a new patient account, saving valuable time and avoiding potential errors.

Helps Offices Become Paperless

A paperless office begins with a paperless chart. If you’ve moved on to digital records, you are well on your way. But a true paperless office bypasses all time-consuming and redundant paper stages entirely. When you move from storing information electronically to receiving and retrieving that information electronically as well, you’ve nailed the paperless goals.

Collects E-Signatures

Who needs pen and paper for acceptance of treatment or consent? Online registration allows you to collect digital signatures for health histories, treatment authorizations, informed consents, and fees and payments. Provide your patients with the luxury of signing their secured documents from home, using their desktop, tablet or mobile phone.

Streamlines Patient Referrals

When you enable referring doctors to refer patients directly online, you’re doing not just the referring doctors a favor but the patients as well. A paperless, unencumbered transition from referring doctor to specialist simplifies and smooths a path that is often fraught with stress and uncertainty. Lighten the load and ensure all ePHI documents (i.e. clinical photos, radiographs, and patient charts) are attached as well.

Easily Plugs into Your Practice Website

Digital registration has never been easier than with PBHS truForm™, a secure, HIPAA compliant system that enables patients to send their PHI directly through your website prior to their visit. The information is automatically transferred into your practice management software and safely stored.

Integrates with Lexi-comp®

Online registration systems like PBHS truForm™ integrates with Lexi-comp® and auto-populates medications to appropriate forms, streamlines workflow, and eliminates potentially dangerous errors when office staff input names of prescriptions, dosages, and frequency of administrations. This seamless integration improves both patient care and clinician satisfaction.

Our clients who have adopted PBHS truForm™ have reported that over three quarters of their patients use the online system, saving about 15 minutes per chart or 7.5 hours a day in preparation and data entry. PBHS truForm™ dots every I and crosses every T when it comes to streamlining the patient registration process with secure online forms. Keep your practice operating smoothly and true-to-form with PBHS truForm™.

Ready to take your patient registration online? Enable your patients to pre-register and sign their forms from home. PBHS experts are waiting for you call.

Sign up today!

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