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Client Reviews

We Speak Dental.
 

Oral and Facial Surgery of Northeast Texas

Dr. Kirby Bunel on working with PBHS:

“I’ve been working with PBHS for over 20 years… They understand what oral & maxillofacial surgeons do like no one else.”


5 out of 5 stars

PBHS

5 out of 5 stars based on 109 reviews.

Dr. Jimenez - Brandon FL
5 out of 5 stars

Samantha Yates did a great job setting up and helping me with the website design process. She paid attention to detail and allowed me to optimize my choices. Anytime I had a question she responded in a timely fashion. I would definitely recommend your website to anyone. Thank you so much !

- Felix J

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Dr. White - Hawthorne FL
5 out of 5 stars

The task of building a professional website is daunting even to someone with the a computer background, but the team at PBHS (Jessica Turner) made it easy to accomplish. They explained in simple terms editing the templates and uploading image files to be included in the design. They also have access to the American Dental Association's Patient Education Library that includes a comprehensive list of articles and videos that you can use within the site. I think they did a fantastic job, customized everything just like our staff wanted and they did it very quickly within our timeline. Look forward to working with them on other projects as well.

- Fred W

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Anna - West Linn, OR
5 out of 5 stars

The overall experience with PBH was absolutely great. There was great communication, customer services, promptness, and above all easability. I will be recommending this company to coworkers and other professionals!

- Anna

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Dr. Arlick - Pennslylvania
5 out of 5 stars

This was a far smoother process than I ever thought that it could be. Any questions, problems or concerns that I had and asked Kayla about were dealt with extremely quickly and efficiently. She made what could have been a very stressful undertaking very pleasant to do. The site looks fantastic and was not hard to get ready for prime time viewing with the help of Kayla. Thanks ....would recommend PBHS to anyone looking for a great website!

- Jay A

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Amanda DeFendis - New York NY
5 out of 5 stars

Kayla was extremely helpful and diligent. Was always one step ahead and reminded me with things I was forgetting. Couldn't have done it without her!!!! A++

- Amanda D

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Alaina B - Alpharetta, GA
5 out of 5 stars

I really don't know where to begin with how much I appreciate the help that Samantha has given me. I recently joined a Dermatology practice as a new PA and making the website was one of the first projects I volunteered to take on. I had absolutely no idea where to even start when deciding a company to go with to make our website. After doing some research I decided to call your company and Samantha was the first person I talked to. She was super friendly and helpful so that automatically made me want to look into using the company more. After that I probably sent her a million e-mails bothering her all day and she never seemed to mind. She helped with everything I asked about in a timely manner and was also fun to talk to. I know if I ever have questions in the future I will want to talk to her. I really appreciate her hard work in this whole process. The doctor I work for is extremely pleased with the outcome. Thank you so much again!

- Alaina B

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Nicole R - North Charleston, SC
5 out of 5 stars

The semi-custom design process was very simple and easy. Kayla was easy to get in contact with, and any edits requested were done in a timely manner. I can't wait to see the finished product live 🙂

- Nicole R

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Laura M - Uniontown, OH
5 out of 5 stars

Jessica was so helpful in the process of creating our website. She was quick in tracking down answers to my questions and knowledgable about your product and editing. It was a pleasure to work with her!

- Laura M

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Steven C - La Vista, NE
5 out of 5 stars

The service the Jessica provides us exceeds all expectations. I don't think anyone or company can top her responsiveness and follow through. I never feel like I am bothering her and she always puts us at ease when it comes to our website. We are grateful for her help as we start our new business.

- Steven C

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Joan L - Berkeley, CA
5 out of 5 stars

Kelli was great to work with - very helpful, knowledgeable and patient. She worked really well with me to customize the site so that it reflected the Aloha vision. She helped not only with technical aspects, but aesthetics as well.

- Joan L

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Lesha L - Phoenix AZ
5 out of 5 stars

From beginning to end I have had nothing but a positive experience. Roxanne and Samantha have gone above and beyond, your Professionalism and Promptness are impeccable! You both have shown great attention to detail and it has proven to be most beneficial. THANK YOU sooo much.

- Lesha L

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Dr. Dino – Burbank, CA
5 out of 5 stars

Excellent service. Alicia and Samantha were both extremely helpful and friendly. They made the experience very pleasant!

- Dino G

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Lisa C - Claremont, CA
5 out of 5 stars

Your team has taken excellent care of us with all of our quirky requests and situations. I was never made to feel ridiculous through it all. I would highly recommend you to anyone trying to get a site together. Thanks again!

- Lisa C

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Dr. Pingel - Granville, OH
5 out of 5 stars

Thank you for your expedited help in getting my website up and running. I was working with a company for a "custom" website for 3+ months and could not get the artistic and professional content for which you provided me in 2 weeks.

- Matthew P

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Dr. Olson - Little Falls MN
5 out of 5 stars

The staff at PBHS were easy to get ahold of via phone or email. The website came together quite easily with minimal work on my part. Ten years ago I built the entire website myself, I like to be involved and have it "my way" but I didn't want to take as much time with making another website. I was as involved as I wanted to be regarding the photos, logo and verbage but the staff at PBHS put it all together for me in a way that was very professional and quick. Our website is terrific! Thanks!

- Suzette O

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Katie - Dewey AZ
5 out of 5 stars

Jessica was absolutely marvelous!!! She helped us every step of the way to set up our website! VERY fast on getting back with us and updating any changes during the setup. I loved working with her and look forward to working with her in the future! Thanks again Jessica!!!

- Katie H

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Dr. Holzer - Bismark ND
5 out of 5 stars

Everything has been great! Dana has always been very helpful at answering my many questions throughout this whole process.

- Kathryn H

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Dr. Bogs - Monee IL
5 out of 5 stars

The process was easy and efficient!!

- Therese B

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Dr. Hollander - Waldorf MD
5 out of 5 stars

I have already referred PBHS to another dental office. This was an absolute wonder experience. I really enjoyed working with [our Account Manager]. She made the process so easy. I will continue to refer other offices to you.

- Ronald H

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Brandi - Atlanta GA
5 out of 5 stars

Patients have been mentioning how easy it is to navigate, how they love the design, how informative it is, and how “pretty” it isJ And YES, we have gotten A TON of new patients from internet searches. I have seen our New patient presence increase substantially from website referrals over the last few months. Since the new website launched, our average monthly website referral is around 5-6 new patients. However, last month, we had 9 np’s schedule from the website alone!

- Brandi B

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Kayla - North Carolina
5 out of 5 stars

Setting up the website was so easy! I had tons of questions, but always received great insight and advice at lightning speed. I would definitely recommend PBHS to anyone looking for a top notch, professional website!

- Kayla

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Claudia B. - Crystal River, FL
5 out of 5 stars

Our programer, Samantha Yates, was fantastic. Very prompt addressing all our requests. VERY patient with us as we tried get two busy doctors to make decisions. We love the finished product and feel it's an excellent representation of our practice. We feel the PBHS website is an excellent value for the money. I've spoken to other small business owners who have spent less money using independent website designers. The quality, content, and overall 'look' of our site is so far superior to theirs!!

- Claudia B

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Beth K. - La Grande, OR
5 out of 5 stars

Your staff were very prompt and helpful always whenever I emailed or called. I really appreciated that.

- Beth K

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Dr. Hachmeister - Endodontic Associates of Brevard
5 out of 5 stars

Hope you are well. To update you...we LOVE our website and so do our patients. We are very happy how it has turned out and the support we have gotten. So thank you very much for your help in this process.

- Darlene H

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Dr. Griffith - Denver CO
5 out of 5 stars

Thank you Adrea for your assistance and tireless work. We are proud to be working with such an outstanding company with such dedicated individuals such as yourself. Thank you for making our website a success.

- Dr. Griffith

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Kevin Keen, DMD - Vicksburg MS
5 out of 5 stars

I was reluctant to sign up for a Website & SEO campaign with PBHS, thinking I was already doing well enough, but in just six months I see more and more patients coming through having found my website through online searches. I am very satisfied especially in such economically uncertain times.

- Kevin K.

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Christine P. - Florida
5 out of 5 stars

The account manager we were assigned was absolutely amazing! Samantha kept me in the loop throughout the entire process and openly/effectively communicated all the steps in which we were going through and helped with a lot of edits we had a long the way. She was always open to help and never once made me feel as though I was asking too many questions. I could not have imagined going through this website update without her. I feel as though her manger/supervisor needs to be informed as to how great of a job she doing and how wonderful she represents PBHS. Molly from your SEO department was a pleasure to work with. As soon as I got her all the information she jumped on it immediately. The support team for TruForms helped me with a few issues we ran into with making out paperwork interactive. Overall great experience with all teams I dealt with at PBHS.

- Christine P.

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Nina H. - Southfield , MI
5 out of 5 stars

Overall, the experience was great. I am very happy we now have an up to date website that can be viewed on a desktop and mobile device. I'm so happy we chose this route and I look forward to more great communication with the team at PBHS to enhance our website and practice more and more. Roxanne and Dana were both very helpful and expeditious in their responses to my questions or concerns. The flexibility of the site as far as us being able to make changes is phenomenal. The instructions really helped out when Dana wasn't in the office, it helped me to use the resources that she had presented and still get the job done. I appreciated every moment.

- Nina H.

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Shari B. - St. Louis
5 out of 5 stars

Tina was awesome. She sent friendly emails encouraging us to get information to her. She made changes to our website immediately after submission. Tina was excellent.

- Shari B.

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Denielle C. Medynski, DMD - Saint Helena, CA
5 out of 5 stars

Hello! I have gotten so many compliments on the brochure - how professional, how nicely done. I am very appreciative of the work you and your team put into the website and the brochures. I hope you get some good advertising out of it. I talk you guys up every time someone asks about who did my website! Hope all is well with you and your family. Thanks again, Denielle

- Denielle C. Medynski, DMD

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Dr. Vivian Graham - Jersey City, NJ
5 out of 5 stars

I have to say...you guys over there are all awesome. From everything I've done with PBHS, it's been nothing but EASY! Thank you. Honestly. Every department that I've dealt with over there has been nothing short of attentive, prompt and most of all courteous. Mind you I've dealt with the logo, forms, website and Facebook departments at your office.

- Dr. Vivian Graham

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Dr. Gerald Marlin - Washington DC
5 out of 5 stars

We frequently, in management, have to be problem solvers, and, therefore, more often than not hear the negative rather than the positive. So, here is a dose of the latter. I thought I would take a moment to say that it has been a pleasure working with Adrea over the last couple of years as we update our Web Site, keep it current, and work with the all-important SEO to be in the fore front of the competition. Not only is she very competent, but she is dedicated to making sure that we have the best result, and her work product shows it. Thank you for the good service support. Gerry Gerald Marlin

- Dr. Gerald Marlin

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John Buzza, DDS
5 out of 5 stars

Jay, the visionary of PBHS, delivers what he promises. An innovative product that you can count on to fulfill your marketing requirements. I'm a lifer!

- John Buzza, DDS

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Joe Niamtu III, DMD
5 out of 5 stars

While developing my website, PBHS has mirrored the high standards that I hold my practice to. The end result is perfect; not only is the esthetic exactly what I wanted, it better pre-educates my patients and allows them to register online.

- Joe Niamtu III, DMD

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Mansfield Family & Cosmetic Dentistry
5 out of 5 stars

Since we began the relationship with PBHS, our dental practice has more than quadrupled in 3 years.

- Mansfield Family & Cosmetic Dentistry

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Pinnacle Peak Endodontics
5 out of 5 stars

It has now been several months since the website has been activated, and I cannot tell you enough how I appreciate the outstanding product you delivered.

- Pinnacle Peak Endodontics

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West Coast Oral & Maxillofacial Surgery Center
5 out of 5 stars

PBHS services help promote my practice as a high quality, high tech center for oral surgery. My PBHS website has not only generated new referrals, but more importantly, the quality of the patient has improved.

- Dr. Peter K. Moy

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Jay P. Malmquist DMD,PC
5 out of 5 stars

Not only has my PBHS website generated new patients, but more importantly, it has increased my stature among my referring doctors.

- Jay P. Malmquist, DMD, PC

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Atlantic Oral Surgery
5 out of 5 stars

I wanted to grow my practice, but also establish myself as a high quality, high tech, authority for oral surgery. PBHS has put some really good products in front of my referring doctors — products I’m proud of.

- Atlantic Oral Surgery

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Delaware Center For Oral Surgery & Implants, PA
5 out of 5 stars

My copy of the PBHS Silent Assistant paid for itself on the first implant placed. I would recommend it to anybody who places implants.

- David B. Ettinger, MD, DMD

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Park Ridge Endodontics, PC
5 out of 5 stars

Being a brand-new practice, we are constantly improving. Our marketing has been well received and I attribute it to PBHS and their services and products. PBHS helped develop my overall image and brand for the practice.

- Park Ridge Endodontics, PC

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Randa O'Connor, President - Pinnacle Leadership Academy, Inc - Plano TX
5 out of 5 stars

The Pinnacle Team can't thank you enough for referring our organization to PBHS for our new website. They have been phenomenal every step of the "painful" journey to creating/switching a website. The dedication to follow-up, keeping us on track to provide content to "go live" and the post-conversion support has been paramount to our overwhelming satisfaction. In short, it has been above and beyond anything I've experienced in this sector of the dental industry. I've worked with countless website companies and I've yet to encounter the level of customer service that we have received from Kelly and her team. I would guess they have received calls from us daily, since Monday, about email issues and the quick response by Leif and his team has been unprecedented. We still have much work to do to get our site "perfect", but we look forward to working with PBHS to get the best site for our organization. You can rest easy that the referral was productive! THANK YOU! Never settle, Randa O'Connor President Pinnacle Leadership Academy, Inc

- Randa O'Connor

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Ash Vasanthan DDS, MS - Roseville, CA
5 out of 5 stars

I'm writing to let you know how pleased I am with my experience of working with PBHS. Its been fun working with Alejandro who in my opinion is the best designer. He has so much of patience and has worked with me in a fine manner. Tina is awesome and so is Kelly who worked with me when Tina was not available. Overall, you are a great team and I hope to continue working with your team and utilizing more of your services.

- Ash Vasanthan DDS, MS.

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Dr. Alfred Mora - Fort Pierce, FL
5 out of 5 stars

Dear Jay, Thank you for introducing your company to my wife and office manager, Catherine. She screened a lot of website companies and chose your company for many positive reasons. You weren't persistent and annoying with sales calls and answered her inquiring questions thoroughly and with immediate "semi-custom" samples to give her an idea as to what your company was capable of doing for my practice. Seeing the technological capabilities that your company had to offer first hand left a lasting impression on Catherine. She's stated countless times that your company stood apart from the competition in design and additional service offerings that were sent via internet and mail courier. She's not an easy one to please! You allowed Catherine to take the time she needed to get comfortable going live with the website. She’s not internet "savvy", but Kelli Pulido worked with her and kept her informed and continued to give her positive encouragement to tackle the website. It was a daunting task for Catherine. In the end Catherine stated that it was no big deal and that Kelli made it painless and easy. Catherine's still perplexed as to why she hesitated so long in going live. Kelli is a tremendous asset to your company. It's a "no brainer" with your PBHS! Thank you for the awesome finished product. We've had an excellent initial response to the website. I look forward to continuing to do business with your company with the additional services that PBHS has to offer! Most respectfully, ALFRED J. MORA, D.D.S.

- Dr. Alfred Mora

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Dr. Herbert Veisman - Toronto, ON
5 out of 5 stars

"Jay Levine, Founder of PBHS, and I met in San Antonio at the AAP meeting in 1999. We hit it off and started working on my first website almost immediately. Although primitive by today's standards, that first website set the bar for dental websites. We have heard countless compliments and positive comments about that website from inception. Then, in 2006, I asked PBHS to update the website. Once again, it became the gold standard and we enjoyed great reviews. In fact, as a result of the high quality of that website combined with PBHS's incredible SEO campaign, the website became my TOP referral. In 2010, I decided to hire a branding agency and take my marketing and advertising to the next level. After a year of market research, multiple brainstorming sessions, focus groups, creative platforms, brand deconstruction and reconstruction, we finally came up with the basis and design for what is currently my new and updated website. PBHS designed, created and coded the new website which went live in February 2012. PBHS worked incredibly well with my branding agency back in Toronto demonstrating their amazing ability to work as a team. I was so happy with the work on my current website, www.torontoimplant.com, that I asked them to build a second website right away for my continuing education series, www.MiniResidency.com. Since we started the SEM/PPC campaign and continued with our SEO work, our practice has seen a profound increase in traffic to the office just from the website. The reviews we hear today from patients range from "the best dental website we have ever see" to " superior, highly informative and unique". Most of all, patients who present to our office nowadays are incredibly well informed about various treatment modalities as result of the new website and are "sold" before they even show up. Remember that your website is your salesperson. The better the site, the better the sales. Kudos to Sean, Molly, and Jerylinn, for working as hard as they did in the past year to make my website stand out above all others." Sincerely Herbert Veisman DDS FRCD (C) US Board Certified Periodontist

- Herbert Veisman, DDS, FRCD (C)

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Delaware Center For Oral Surgery & Dental Implants, PA - Newark DE
5 out of 5 stars

My copy of the PBHS Silent Assistant paid for itself on the first implant placed. I would recommend it to anybody who places implants. Patients coming in and not knowing that implants are the standard of care, the SA help me better promote the quality of life improvments. Thanks for your great service, products and people. Keep up the great work.

- David B. Ettingnger, MD, DMD

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Mansfield Family & Cosmetic Dentistry - Mansfield, TX
5 out of 5 stars

PBHS has created a seamless Mansfield Dental brand, which is by far the #1 practice in the area. They come up with something fresh every time, but the logo, look and feel is always the same. It allows us to be consistent so people recognize it and respond to it. The first thing is our website; we get positive comments about it all the time. More and more people are finding us that way, when they see that it’s inviting them to call. We come up first on the Google search and the website is so attractive that they don’t go anywhere else. Working with PBHS has been a totally positive experience in itself. Now that our practice has gotten really big, we can afford to do it right. Dentists think they can come up with their own ads. But they’re all really terrible. It’s like stealing candy from a baby. We really believe in PBHS and it’s paid off. We do advertising with PBHS and they always do a great job. We have a movie theatre ad and so many people have come up to us and said they saw it. They see it and say "that‘s my doctor", then someone behind them says, "he’s my doctor too!" Since we began advertising with PBHS, our implant practice has more than quadrupled in 3 years. It’s because of our office, but also because PBHS developed a marketing campaign that keeps our name out in front of people. John E. Bauer, DDS Mansfield Family & Cosmetic Dentistry Mansfield, TX

- John E. Bauer, DDS

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Jay P. Malmquist, DMD, PC - Portland OR
5 out of 5 stars

Not only has my PBHS website generated new patients, but more importantly, it has increased my stature among my referring doctors. More practices are inquiring about our services and sending patients to our website prior to consultation. People have noticed the updates to my site—the feedback has been tremendous. The websites spoke for themselves! Creativity, quality educational content, and engaging animation was what I wanted.

- Jay P. Malmquist, DMD

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St. Louis West Oral & Maxillofacial Surgery - Chesterfield, MO
5 out of 5 stars

I would like to take the time to thank you for all your help over the past 5 years. Besides being helpful to our practice, and me, I know of many others who have benefited from your expertise and services. You were there espousing the importance of having a Web presence even before most people knew what the Internet was. Specifically, I would like to thank you for your careful construction of our Website. Your innovative Ideas and your specific knowledge of the needs of Oral Surgeons makes your Company stand out above others who offer Website Construction. I also appreciate the continued suggestions for improvement and enhancement of the site. You certainly deserve the title "Web Master". If any of your future clients have any questions or if I can be of any help in any way, please let me know. I will continue to suggest your company to others. Sincerely, David M. Ivey, DDS St. Louis West Oral & Maxillofacial Surgery

- David M. Ivey, DDS

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Dr. Lee Whitesides - Dunwoody, GA
5 out of 5 stars

I would like to offer my enthusiastic endorsement for Mr. Jay Levine and his company, PBHS. The development of a website for a large group practice is no simple task. Superior knowledge and craftsmanship are necessary to foresee the intricacies of the World Wide Web. Mr. Levine and PBHS utilized top-quality personnel and skill along with state-of-the-art graphics to deliver a first-rate website for our practice. I sincerely believe that Mr. Levine and PBHS serve the oral and maxillofacial surgeon well. They are knowledge about the specific needs of the oral and maxillofacial surgeon, whether he or she be in a large, private practice group, like mine, or a solo practitioner. Their intimate knowledge of oral and facial surgery permits them to individualize their product to each doctor while maintaining a core of professional information each oral & facial surgeon will find useful. I believe that American Association of Oral & Maxillofacial Surgeons is well served by having quality professionals like Jay Levine and PBHS to help us better our practices and better patient care. Sincerely, Lee M. Whitesides, DMD, MMSc Atlanta Oral & Facial Surgery

- Lee M. Whitesides, DMD, MMSc

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