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PBHS Announces Online Web Enabled Patient Communications
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Santa Rosa, CA, January 6, 2002 -- PBHS Inc. today introduced webCONNECT, an online system designed to publish patient appointment and account information to any dental practice web site.
webCONNECT integrates with leading practice management software packages to provide patients and referring doctors with a secure, convenient way to perform a variety of administrative tasks such as patient registration, appointment scheduling, email reminders, and bill payment.
J. R. Levine, Vice President of Marketing for PBHS, Inc. stated "We have brought high productivity technology, that was previously available only to the largest healthcare facilities, in house for the Oral Surgery, Periodontal, Endodontic, Orthodontic and General Dental communities. This is leading edge technology that will save staff time, and streamline a patient’s office visit." webCONNECT can save staff time and minimize missed appointments by enabling patients to check their appointment dates at their convenience, 24 hours a day, seven days a week.
Collections are maximized along with patient convenience. Patients can check their account status, payment plans and comprehensive account history. Secure credit card payments can be made through the doctor’s web site at any time. In addition, webCONNECT enables the practice to maintain a comprehensive database that automatically streamlines email based recall notices, appointment confirmations, late payments and birthday cards.
"Manual and Internet communication economics are headed in opposite directions", said Levine. "Manual labor costs are increasing every day due to rising labor rates, larger benefits and growing worker's compensation claims. Internet Communication costs continue to fall as the cost of processing power declines. PBHS products and services provide immediate cost reductions and patient communication improvements."
PBHS was founded in 1977 and works with over 3,500 dental and medical specialists. Since 1995, PBHS has developed web sites for practices throughout the world. PBHS is a privately held company headquartered in Pomona, New York with offices in both California and New York. PBHS can be reached at 3785 Brickway Blvd., Suite 200, Santa Rosa, CA 95403, (800) 840-5383. www.pbhs.com or email at info@pbhs.com
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