IMPORTANT: In all of the instructions below, replace "yourdomain.com" with your domain name and do not type in www.
You can perform the following administrative e-mail functions:
Some of these functions require you to have access to your administration e-mail account. You must first log into to your administration e-mail account, which is the "info" account. This is typically the account that looks like info@yourdomain.com. If you do not know how to log in to your account, please follow these instructions.
Please DO NOT attempt to remove the administration account or to change the password on the administration account.
Important information: One of these accounts will be labeled “Root”. This account is currently disabled and needs to remain disabled. Do not delete this account as it will affect your ability to send and receive email. It is needed for several automated processes used by your email server and also to meet Internet email standards.
To add a user from Administrative Account Options, select User Administration. Click Add, enter the new user account information, and then click Save.
User ID. This is the User ID for the mail account. It can be from 3 to 30 letters and numbers and cannot contain spaces. You can use the hyphen, underscore, and period characters in the User ID. For example, if mail is sent to the address johndoe@yourdomain.com, your User ID would be johndoe.
Enter the user's First and Last Name.
Password. In the Password box, enter a Password and confirm it. The password must be a minimum of 8 characters including a capital letter, a number and a special character (EX: #, !, etc). Passwords like 12345, password, your website name, a name, or your name are not strong passwords. Good passwords are a combination of letters (upper and lower case) and numbers. Our passwords require a minimum of 8 characters including at least one uppercase letter, one special character (#, !, etc) and one number. Once you've entered in the password, click the “Save” button and you will be taken back to the list of email accounts. Click the “Add” button to add more accounts or click the “Logout” button on the top right hand side of the window to log out if you are done creating accounts.
To Delete a User, from Administrative Account Options, select User Administration. Select the user you wish to delete, and click the Delete button. You will receive a message asking you to confirm your choice. Select OK to confirm.
You can have your PBHS e-mail account automatically forward your mail to another mail account. This can be completed from within any e-mail account, or from within the administrative e-mail account.
In Administrative Account Options (or Personal Account Options), select Change Mail Forwarding Information.
This feature is activated when an e-mail address is present in this text box. (In other words, as long as this box is empty, mail is not forwarded.) Enter a complete email address, for example myname@anotherdomain.com, and then press the Save button.
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