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Client Reviews

We Speak Dental.

 

Oral and Facial Surgery of Northeast Texas

Dr. Kirby Bunel on working with PBHS:

“I’ve been working with PBHS for over 20 years… They understand what oral & maxillofacial surgeons do like no one else.”

 


5 out of 5 stars

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PBHS

5 out of 5 stars based on 132 reviews.

PBHS Client Experience
5 out of 5 stars

We have known for years that a website was needed, but had been dragging our feet. I had talked with a few local people who assured me that it would be easy and no problem, but I never really felt comfortable. I contacted pbhs on the recommendation of the American Dental Association and wish I had done so years ago! There were so many excellent semi-custom sites from which to choose and they were all so professional in appearance! Samantha has been absolutely wonderful and I am looking forward to continuing to work with her as we go live. I like the ease of being able to continuously edit the site and open or close tabs if needed in the future. I really feel that this website accurately reflects the atmosphere of the orthodontic practice my husband has worked hard to build and maintain This has been a great experience!

- Robin H

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PBHS Client Experience
5 out of 5 stars

As always, excellent service and product.

- Richard O

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PBHS Client Experience
5 out of 5 stars

I started my own business six years ago and found PBHS very easy to work with. I have enjoyed being able to change my website content at any time. Because of that experience, I wanted to work with them again when creating my new "sub-business" website. Very pleased with their services.

- Dana B

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PBHS Client Experience
5 out of 5 stars

Everyone was very helpful throughout the entire process and very efficient. I never had to wait more than half a day to get a response via email and most responses were immediate. I am very pleased with the way our website turned out and would recommend PBHS to anyone.

- Daniel C

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PBHS Client Experience
5 out of 5 stars

Jessica was very professional and friendly. She always returned my calls the same day and tried very hard to make everything exactly the way I wanted. I strongly recommend PBHS and Jessica to every dentist who wants to start a practice.

- Samia N

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PBHS Client Experience
5 out of 5 stars

We had a great experience with PBHS! We needed our website completed and functioning extremely quickly.... they meet and exceeded my expectations. We did not miss a day of paperless registration. The best part was the interactions with the staff. They were all professional, courteous and great at what they do. The transition from each department was seemless, I would recommend this company to anyone looking to establish a website

- Brian W

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PBHS Client Experience
5 out of 5 stars

We had a new patient today find us online. She then visited our website and had so many nice things to say about our website presentation! This patient said our site was up to date and fresh! She has already liked our FB page too!

- Leisa F

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PBHS Client Experience
5 out of 5 stars

PBHS is amazing. We have had a wonderful experience with the staff at PBHS. Our website is amazing. Thank you all for such a GREAT EXPERIENCE. 🙂 Fantastic Experience. All of the staff that we have worked with were AMAZING!!!! Our end product is excellent. Thank your for everything.

- Lee Ann W

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PBHS Client Experience
5 out of 5 stars

We enlisted PBHS to help us build a brand identity and responsive design website to enable practice growth and new patient acquisition. First, the team at PBHS was extremely helpful, service-minded and creative. We received three logo recommendations—all as good as any agency on Madison Avenue in New York. Great stuff. Once we selected a logo, we worked with the team to build our website, which we launched on-time and on-budget. The investment—combined with the SEO and social media campaigns—equally impressive—allowed us to increase practice revenue YOY, as well as increase new patients by 34% in FY15. Not only are we proud of the results, but we enjoyed working with the extremely talented team at PBHS! We highly recommend PBHS to anyone. Hands down.

- Lynn N

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PBHS Client Experience
5 out of 5 stars

Carrie is really the best second to none. She really believes in the product and sells it well. Her communication and response time is outstanding.

- Adam W

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PBHS Client Experience
5 out of 5 stars

Samantha has been absolutely AMAZING. I am totally computer illiterate and have delayed developing a website out of fear of the unknown and lazyness. Samantha has been totally supportive and has held my hand throughout the entire procedure as promised. She has gone above and beyohd the call of duty and although my website has been launched, she continues to give me support and guidance. I COULD NOT HAVE DONE IT WITHOUT HER. Samantha was great on followup, creative and always tried to accommodate my every request. She is top notch and could work for me any time. You are lucky to have her. Thanks Samantha

- Gary W

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PBHS Client Experience
5 out of 5 stars

My experience with PBHS has been nothing but excellent dealing with three separate people. Erica initially was wonderful over the phone and really answered all of my initial questions and was a great introduction to your company which ultimately led me to going with your services. My Account Manager was a pleasure to work with and helped me tailor my new website to what I was looking for with quick response time and good solutions. Leif was very pleasant to work with as well on the phone. He ultimately helped launch the website with very little issue. Thank you all for your hard work and I am really excited about my professional and very well done new website.

- Jim R

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PBHS Client Experience
5 out of 5 stars

Kayla was fabulous, she responded within moments to any emailed questions as well as spent lots of time on the phone helping to work things out. We actually changed companies due to the poor customer relations. Kayla was always within reach for help as we walked through such a scary new venture of website design. Can't thank her enough. Your site is amazing with all we can do to adjust and personalize as we go.

- Chris M

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PBHS Client Experience
5 out of 5 stars

My experience with PBHS has been nothing but excellent dealing with three separate people. Erica initially was wonderful over the phone and really answered all of my initial questions and was a great introduction to your company which ultimately led me to going with your services. Tina was a pleasure to work with and helped me tailor my new website to what I was looking for with quick response time and good solutions. Leif was very pleasant to work with as well on the phone. He ultimately helped launch the website with very little issue. This team effort was excellent and there were gaps when transitioning between different apartments. Thank you all for your hard work and I am really excited about my professional and very well done new website.

- Jim R

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PBHS Client Experience
5 out of 5 stars

Jessica was wonderful to work with! She answered my questions very quickly, and seemed to know how my mind was working. Everything I requested was handled quickly, and my questions were answered with patience and knowledge. Overall a wonderful experience and we are very happy with the finished website!

- Suzanne N

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PBHS Client Experience
5 out of 5 stars

It is a bit intimidating building and launching our first website, but PBHS templates are attractive, easy to customize and very relevant to my specialty. The process was simple and produced an impressive website of which I am proud to have. Kayla exceeded my expectations in terms of responsiveness and ensured the process was stress free. Great job and thanks!

- Leslie H

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PBHS Client Experience
5 out of 5 stars

My experience so far in setting up the website and design changes have been great... and very fast! They take time to talk and explain everything to you in ways you can understand. I'm glad I made the switch to PBHS! So much better than the website company I was previously using.

- Sadia P

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PBHS Client Experience
5 out of 5 stars

Kelli is talented and a pleasure to work with. Never a hesitation to make changes as we saw fit. Great job.

- John M

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PBHS Client Experience
5 out of 5 stars

Jessica Turner was fantastic, we now have a web site we can be proud of. Everyone I talked to were friendly and helpful. Thank you.

- Keenan D

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PBHS Client Experience
5 out of 5 stars

I greatly appreciate Samantha's patience, flexibility, quick turnaround, follow-up and her hands-on approach. She's very good at her job, and I'm thankful that we had the opportunity to work with her. We have already started recommending PBHS!

- Michelle K

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PBHS Client Experience
5 out of 5 stars

Kayla Keller was super to work with. Responded VERY quickly by email or phone. Was very patient with changes, questions, preferences.

- David N

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PBHS Client Experience
5 out of 5 stars

I worked with Carrie during the ordering process and then Tina for editing of my account and then Kito for my Truform. Everyone was great and very helpful!! They all responded to my questions quickly and helped me get everything set up nicely for our new website. I would definitely refer friends here if they're needing website services!

- Rebecca F

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PBHS Client Experience
5 out of 5 stars

Jay Levine was the sales rep we spoke to and he was very informative and helpful with getting us started. Our account manager was Samantha Yates and she was wonderful! Samantha responded to every question, concern or change our office wanted immediately and made the whole process run smoothly.

- Thomas S

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PBHS Client Experience
5 out of 5 stars

Samantha Yates did a great job setting up and helping me with the website design process. She paid attention to detail and allowed me to optimize my choices. Anytime I had a question she responded in a timely fashion. I would definitely recommend your website to anyone. Thank you so much !

- Felix J

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PBHS Client Experience
5 out of 5 stars

The task of building a professional website is daunting even to someone with the a computer background, but the team at PBHS (Jessica Turner) made it easy to accomplish. They explained in simple terms editing the templates and uploading image files to be included in the design. They also have access to the American Dental Association's Patient Education Library that includes a comprehensive list of articles and videos that you can use within the site. I think they did a fantastic job, customized everything just like our staff wanted and they did it very quickly within our timeline. Look forward to working with them on other projects as well.

- Fred W

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PBHS Client Experience
5 out of 5 stars

The overall experience with PBH was absolutely great. There was great communication, customer services, promptness, and above all easability. I will be recommending this company to coworkers and other professionals!

- Anna

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PBHS Client Experience
5 out of 5 stars

This was a far smoother process than I ever thought that it could be. Any questions, problems or concerns that I had and asked Kayla about were dealt with extremely quickly and efficiently. She made what could have been a very stressful undertaking very pleasant to do. The site looks fantastic and was not hard to get ready for prime time viewing with the help of Kayla. Thanks ....would recommend PBHS to anyone looking for a great website!

- Jay A

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PBHS Client Experience
5 out of 5 stars

Kayla was extremely helpful and diligent. Was always one step ahead and reminded me with things I was forgetting. Couldn't have done it without her!!!! A++

- Amanda D

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PBHS Client Experience
5 out of 5 stars

I really don't know where to begin with how much I appreciate the help that Samantha has given me. I recently joined a Dermatology practice as a new PA and making the website was one of the first projects I volunteered to take on. I had absolutely no idea where to even start when deciding a company to go with to make our website. After doing some research I decided to call your company and Samantha was the first person I talked to. She was super friendly and helpful so that automatically made me want to look into using the company more. After that I probably sent her a million e-mails bothering her all day and she never seemed to mind. She helped with everything I asked about in a timely manner and was also fun to talk to. I know if I ever have questions in the future I will want to talk to her. I really appreciate her hard work in this whole process. The doctor I work for is extremely pleased with the outcome. Thank you so much again!

- Alaina B

on

PBHS Client Experience
5 out of 5 stars

The semi-custom design process was very simple and easy. Kayla was easy to get in contact with, and any edits requested were done in a timely manner. I can't wait to see the finished product live 🙂

- Nicole R

on

PBHS Client Experience
5 out of 5 stars

Jessica was so helpful in the process of creating our website. She was quick in tracking down answers to my questions and knowledgable about your product and editing. It was a pleasure to work with her!

- Laura M

on

PBHS Client Experience
5 out of 5 stars

The service the Jessica provides us exceeds all expectations. I don't think anyone or company can top her responsiveness and follow through. I never feel like I am bothering her and she always puts us at ease when it comes to our website. We are grateful for her help as we start our new business.

- Steven C

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PBHS Client Experience
5 out of 5 stars

Kelli was great to work with - very helpful, knowledgeable and patient. She worked really well with me to customize the site so that it reflected the Aloha vision. She helped not only with technical aspects, but aesthetics as well.

- Joan L

on

PBHS Client Experience
5 out of 5 stars

From beginning to end I have had nothing but a positive experience. Roxanne and Samantha have gone above and beyond, your Professionalism and Promptness are impeccable! You both have shown great attention to detail and it has proven to be most beneficial. THANK YOU sooo much.

- Lesha L

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PBHS Client Experience
5 out of 5 stars

Excellent service. Alicia and Samantha were both extremely helpful and friendly. They made the experience very pleasant!

- Dino G

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PBHS Client Experience
5 out of 5 stars

Your team has taken excellent care of us with all of our quirky requests and situations. I was never made to feel ridiculous through it all. I would highly recommend you to anyone trying to get a site together. Thanks again!

- Lisa C

on

PBHS Client Experience
5 out of 5 stars

Thank you for your expedited help in getting my website up and running. I was working with a company for a "custom" website for 3+ months and could not get the artistic and professional content for which you provided me in 2 weeks.

- Matthew P

on

PBHS Client Experience
5 out of 5 stars

The staff at PBHS were easy to get ahold of via phone or email. The website came together quite easily with minimal work on my part. Ten years ago I built the entire website myself, I like to be involved and have it "my way" but I didn't want to take as much time with making another website. I was as involved as I wanted to be regarding the photos, logo and verbage but the staff at PBHS put it all together for me in a way that was very professional and quick. Our website is terrific! Thanks!

- Suzette O

on

PBHS Client Experience
5 out of 5 stars

Jessica was absolutely marvelous!!! She helped us every step of the way to set up our website! VERY fast on getting back with us and updating any changes during the setup. I loved working with her and look forward to working with her in the future! Thanks again Jessica!!!

- Katie H

on

PBHS Client Experience
5 out of 5 stars

Everything has been great! Dana has always been very helpful at answering my many questions throughout this whole process.

- Kathryn H

on

PBHS Client Experience
5 out of 5 stars

The process was easy and efficient!!

- Therese B

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PBHS Client Experience
5 out of 5 stars

I have already referred PBHS to another dental office. This was an absolute wonder experience. I really enjoyed working with [our Account Manager]. She made the process so easy. I will continue to refer other offices to you.

- Ronald H

on

PBHS Client Experience
5 out of 5 stars

Patients have been mentioning how easy it is to navigate, how they love the design, how informative it is, and how “pretty” it isJ And YES, we have gotten A TON of new patients from internet searches. I have seen our New patient presence increase substantially from website referrals over the last few months. Since the new website launched, our average monthly website referral is around 5-6 new patients. However, last month, we had 9 np’s schedule from the website alone!

- Brandi B

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PBHS Client Experience
5 out of 5 stars

Setting up the website was so easy! I had tons of questions, but always received great insight and advice at lightning speed. I would definitely recommend PBHS to anyone looking for a top notch, professional website!

- Kayla

on

PBHS Client Experience
5 out of 5 stars

Our programer, Samantha Yates, was fantastic. Very prompt addressing all our requests. VERY patient with us as we tried get two busy doctors to make decisions. We love the finished product and feel it's an excellent representation of our practice. We feel the PBHS website is an excellent value for the money. I've spoken to other small business owners who have spent less money using independent website designers. The quality, content, and overall 'look' of our site is so far superior to theirs!!

- Claudia B

on

PBHS Client Experience
5 out of 5 stars

Your staff were very prompt and helpful always whenever I emailed or called. I really appreciated that.

- Beth K

on

PBHS Client Experience
5 out of 5 stars

Hope you are well. To update you...we LOVE our website and so do our patients. We are very happy how it has turned out and the support we have gotten. So thank you very much for your help in this process.

- Darlene H

on

PBHS Client Experience
5 out of 5 stars

Thank you Adrea for your assistance and tireless work. We are proud to be working with such an outstanding company with such dedicated individuals such as yourself. Thank you for making our website a success.

- Dr. Griffith

on

PBHS Client Experience
5 out of 5 stars

I was reluctant to sign up for a Website & SEO campaign with PBHS, thinking I was already doing well enough, but in just six months I see more and more patients coming through having found my website through online searches. I am very satisfied especially in such economically uncertain times.

- Kevin K.

on

PBHS Client Experience
5 out of 5 stars

The account manager we were assigned was absolutely amazing! Samantha kept me in the loop throughout the entire process and openly/effectively communicated all the steps in which we were going through and helped with a lot of edits we had a long the way. She was always open to help and never once made me feel as though I was asking too many questions. I could not have imagined going through this website update without her. I feel as though her manger/supervisor needs to be informed as to how great of a job she doing and how wonderful she represents PBHS. Molly from your SEO department was a pleasure to work with. As soon as I got her all the information she jumped on it immediately. The support team for TruForms helped me with a few issues we ran into with making out paperwork interactive. Overall great experience with all teams I dealt with at PBHS.

- Christine P.

on

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